Hallmark Hotel Gloucester

ex. Ramada Gloucester

Matson Lane, Robinswood Hill, Gloucester, United Kingdom, GL46EAshow map
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Highlights
7
Very goodBased on  159 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

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Overview

The 4-star Hallmark Hotel Gloucester boasts a perfect location near Kingsholm Stadium, which is around 4.3 km away. Featuring historical architecture, the property was remodeled in 2011.

Cheltenham Town Hall is about 12 km from the hotel. This contemporary venue is 5 km away from the center of Gloucester.

The hotel is surrounded by golf courses and a stadium.

Hallmark Hotel Gloucester is situated about 15 minutes drive from Gloucestershire airport.

Rooms

Hallmark Hotel Gloucester welcomes guests to luxurious rooms where they can use a mini bar, Wi-Fi, high-speed internet, TV with satellite channels and a seating area. Some rooms at Hallmark Hotel Gloucester have a view over the garden. The rooms feature en suite bathrooms as well as a dishwasher and coffee/tea makers for self-catering.

Eat & Drink

A hearty breakfast is served in a welcoming atmosphere of the dining room. British dishes are offered in the elegant on-site restaurant. Carrington s Restaurant at Hatton Court and Kings Head Upton St Leonards are situated in a shopping area, about 850 meters from the venue.

You can start your day with a full breakfast, which costs GBP 9.95 per person per night. 

Services

There are car rentals available on site.

Relax

An indoor swimming pool, a picnic area and squash courts are offered for the use of guests. On-site fitness amenities include a gym, yoga classes and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2011.  Number of rooms:   95.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Wake up service
  • Newspaper service
  • Paid porterage

Dining

  • In-room breakfast
  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Board games
  • Children's menu
  • Children's pool

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEExtra bedFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Gloucester Ski & Snowboard CentreGloucester Ski & Snowboard Centre2500 ftMatson Lane, Gloucester
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Tara RestaurantTara Restaurant2800 ftHatton Court Hotel, Upton Hill
Carrington s Restaurant at Hatton CourtCarrington s Restaurant at Hatton Court2800 ftUpton Hill, Upton St Leonards
Kings Head Upton St LeonardsKings Head Upton St Leonards2800 ftUpton Hill
the new innthe new inn3200 ftbadminton rd
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Gloucestershire Royal HospitalGloucestershire Royal Hospital2.2 mi
Gloucester CathedralGloucester Cathedral2.4 mi
Gala ClubsGala Clubs3.0 mi
Kingsholm StadiumKingsholm Stadium2.7 mi
Barnwood Arboretum & ParkBarnwood Arboretum & Park1.6 mi GloucesterEngland
JDR KartingJDR Karting2.0 miUnit 5 Madleaze Trading Estate Madleaze Road Madleaze Industrial Estate
Gloucester QuaysGloucester Quays2.1 miSt. Ann Way Gloucester Quays Outlet
St Mary de Crypt Church St Mary de Crypt Church 2.1 miSouthgate Street
Eastgate Shopping CentreEastgate Shopping Centre2.2 miEastgate Street
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Getting around
Airports
Gloucestershire (GLO)4.7 mi
RAF Station (FFD)21.6 mi
Bus
Bus stop2.3 mi
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Reviews
7.0
Very goodBased on  159  reviews
  • 5.8
    Guest rating

    The rooms were spacious and clean,a very pleasant area and hotel if they could just tweek care for the guests, it would be ideal to spend weekends at this hotel ,

    Did not know about the major building works when I booked the hotel,watching film on tv did not see the ending power went,woken up at 8am by builders working,sign on door do not disturb,ignored by housekeeping,who knocked on door and followed by quickly opening door to get in, no a/c in room, told staff when checking out,who didnt give a damn,

  • 8.2
    Fabulous

    Comfort and room facilities. Great for the business traveller.

    The outside refurbishment is a little off putting but once I stepped inside that all changed! The gym equipment was not brilliant and did not match the refurbished standards of the hotel however the spinning area and squash courts were a surprise.

  • 9.6
    Exclusive

    The double rooms had recently been refurbished and were of an excellent standard. The staff were friendly helpful and polite.

    The refurb of the whole hotel is not yet finished so parts were looking very tired. Our room was by a fire door so were disturbed a few times by people coming through and the door slamming. The restaurant was a very long walk from the room and the breakfast was ok, a lot of choice but the full english was not that hot. The restaurant room was very dated.

  • 7.8
    Fabulous

    Easy access of M5. Receptionist, Katy, was particularly helpful and friendly, so much so I wrote to Mr Plant her manager to compliment her.

    Hotel is early stage refurb so probably not appropriate to comment too much a this stage. However I am sure it will look great once the works have been done and I look forward to returning then.

  • 9.6
    Exclusive

    Helpful, friendly staff both during the booking exercise - which included alterations as the party size changed. Very polite and helpful in the hotel. All the staff were pleasant and well spoken The room and en-suite were very comfortable. The breakfast buffet was extensive, tasty and good quality. Only negative comment is that the fruit display on the4 self service counter at breakfast was so high that most of the Japanese guests were left seriously vertically challenged Alan Dent - organiser of party of 13!

  • 9.6
    Exclusive

    Refurbished rooms were excellent. Good breakfast selection in restaurant. Staff very friendly.

    I had asked for disabled room if available. This we did not get. This was not a problem for me, but for my mother there was no grab handles on the bath or around the shower over the bath. I was suprised about that. I did ask at reception if there was anything that could be done - they offerred to see if disabled room was available, but were not able to provide a small stool for my mother to use in bathroommin mean time. Swiftness of coffee and tea arriving at breakfast was dependant on how many guests had arrived for their meal as the drinks wer dispebnsed from machine at bar and could take up to 15 minutes at busy times. One evening at 10.45pm I asked at reception for extra skimmed milk for the room - hotel had run out of milk completely!

  • 8.8
    Superb

    Apart from two problems we had a very nice room and a good view and nice and quiet. Staff excelent. No noise, even though it was a special package time. (We were not booked in for this christmas Package)

    Problems No Lift and lots of stairs, not advised with the booking. Mixup with room allocation on arrival. Booked twin had been allocated double. Recified within 15 minutes. Also provided the twin room with less staircase than the double room.

  • 9.2
    Superb

    Friendly, helpful staff. Nice pool and Leisure facilities Room was good, spacious, very clean, warm during cold spell Good parking, good reception very good overall, this will be our hotel of choice when we visit the grandkids

    Food service was a bit slow, and hotel didnt appear too busy at 2pm

  • 7.4
    Very good

    Restaurant ,Reception and Cleaning Staff were polite, helpful and resourceful.

    Noisy and inconsiderate guests.Especially to Hotel Staff . I am sure all Hotels suffer from this problem. It takes but a few.

  • 8.2
    Fabulous

    The Hallmark Hotel was lovely, modern, comfortable with friendly staff and the food was excellent however Gloucester is run down with poor facilities and i would not stay there again. I would stay in Cheltenham if we went to that area again.

    Too busy at breakfast time and breakfast buffet had great selection but it was not hot enough.

  • 7.0
    Very good

    Restaurant was presented well and the food was good. The room was the same as every other hotel and was adequate. The hotel was well situated as a base to tour the surrounding area.

    Although neither my wife or myself are disabled it was patently obvious to us that the hotel is not best suited to people with mobility problems. We did not notice any lifts and there are lots of stairs.

  • 5.4
    Guest rating

    Very Clean

    Was not aware the a single room would have a very small single bed! Also, did not sleep as the room was so hot, even with the window open and the thermostate at Zero!!

  • 7.8
    Fabulous

    Decor following the recent refurb was lovely, the majority of the staff were delightful! Very friendly and helpful and the food was great. Location was very easy to find and great for easy access to the city centre.

    The reception when we arrived, the young lady that booked us in was quite sharp and unfriendly, this was not what we wanted after a long shift at work and the journey down to the hotel. It left us with a slightly disappointed start to our stay.

  • 9.2
    Superb

    I was able to relax after a strenuous course.

  • 9.2
    Superb

    The hotel was very nery clean,the food was very reasonably priced

    The staf diden smile

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Highlights
7
Very goodBased on  159 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in United Kingdom

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 3 yearsExisting beddingFREEExtra bedFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Gloucestershire (GLO)4.7 mi
RAF Station (FFD)21.6 mi
Bus
Bus stop2.3 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
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